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Senator Laura Fine
Family members visiting incarcerated loved ones have little to no redress when they are denied access or treated unfairly.
Individuals in visiting rooms must rely on staff at a particular facility to address conflicts or concerns with facility staff. These same staff members may be directly involved in the issue.
SB 2311 would create a statewide point of contact for IDOC. This point of contact would be tasked with receiving complaints, suggestions, and requests from visitors. Families drive hundreds of miles and spend hundreds of dollars to visit loved ones, and IDOC needs to help ensure these visits are successful.
The bill was introduced in the Senate on November 14, 2019.